Managing contractors

You can search for contractors, view their clearance status information, and create a list of the contractors you use frequently under the Contractors tab.

Note: For our purposes, hire means letting WCB know you’ve hired a contractor to work with you.

Note: The clearance function in MyAccount is currently not working properly. In some cases, clearance status may not be accurately displayed.

For the time being, please disregard clearance status as displayed within MyAccount, and use the paper-based process.


Search for a contractor

Enter the contractor’s name or the first 9 numbers of their CRA business number and select Search. If you don’t know the contractor’s full name, enter as much as you can.

A list of all contractors that relate to the information you entered and that are known to the WCB will come up, along with their clearance status.

  • Clear: Contractor has an account with WCB, is in good standing, and is responsible for their own coverage.

  • Not Clear: Contractor has an account with WCB but does not have current active clearance. If you hire this contractor, you accept liability and will be charged the premium associated with their labour portion.

  • Not Registered: Contractor does not have an account with WCB. If you hire this contractor, you accept liability and will be charged the premium associated with their labour portion.

You can also find your own clearance status under Policy Information in the WCB Account screen.


Create a contractor list

Select Add to Contractor List and that contractor will be added to the list of contractors whose status you wish to monitor. This could include your hired contractors or those you frequently hire.

When you add a contractor to your list, and you will be automatically notified of any changes to their clearance status.

Alerts can be set by Contractor: When they are Enabled, you will receive a notification when a clearance status changes.

You can delete a contractor from your list by:

  1. Going to Manage Contractor List

  2. Selecting the contractor you want to remove from your list

  3. Selecting Remove from List and Save Changes


Hiring a contractor

You can report to us when you’ve hired a contractor directly through MyAccount.

 

Hiring a contractor with a Clear Status

  1. From the search results, select the contractor you want to hire and select Hire Selected Contractor

  2. Enter how long the contractor will work for you

  3. Enter a brief description of the type of work the contractor will perform

  4. Select Submit and Hire

 

Hiring a contractor with a Not Clear or Not Registered Status

  1. From the search results, select the contractor you want to hire and select Hire Selected Contractor

  2. Select I Will Accept Liability if you are going to pay the contractor’s premiums

  3. Select I Will Contact the Contractor if you are going to get them to resolve their clearance issue status with WCB. If you hire a contractor that does not have Clear Status, you need to accept liability before moving forward.

  4. Enter the total value of the work performed and the type of work.

  5. Indicate whether the value entered is for labour only, and the percentage of the value that covers labour.

  6. Enter how long the contract will last.

  7. The bottom of the screen will show your current assessment rate, which will apply to the labour value of the contract.

  8. Select Next and electronically sign the Acknowledgement of Liability. You can then select Submit and Hire for this contractor.

The premium portion for any contractors you hire with either a Not Clear or Not Registered status will automatically show on the Financial tab’s Transaction History screen. Follow the link to CRA My Payment and you can make your premium payment. 

 

Hiring a contractor that does not appear in WCB's search results

If the contractor you plan to hire does not appear in our search results, that means they do not have an account with us and have not been hired by any other employers.

If you want to hire them:

  1. Select OK under the No Match Found message.

  2. Fill in the required fields. At this point, our system will try to match the contact information with a contractor that may already exist.

  3. If our system finds the contractor, follow the steps under Hiring a Contractor with a Clear Status or Hiring a Contractor with a Not Clear or Not Registered Status, based on the status.

  4. If no match is found, you can still hire this contractor by following the steps under Hiring a Contractor with a Not Clear or Not Registered Status.

The premium portion for any contractors you hire with either a Not Clear or Not Registered status will automatically show on the Financial tab’s Transaction History screen. Follow the link to CRA My Payment and you can make your premium payment.


Increasing or decreasing the contract length for a contractor you hired

You cannot modify any contract details once they have been submitted for a contractor with a Not Clear or Not Registered Status. If you do need to modify a contract value or duration, follow these steps.

To INCREASE the contract value or duration: hire the contractor again and fill in the contract details with the amount that represents the increase in the value or duration. Example: You originally reported a contract of $2,000, but the value has increased to $3,000. Hire the contractor again with a value of $1,000 to reflect the difference.

To DECREASE the contract value or duration: send a secure message with details on the change and request a refund if required for any premium overpayment. A WCB representative will review the refund request a process accordingly.

Note: No action is required for a contractor with a Clear Status.

Learn more about hiring and managing contractors by watching this video